We’re adopting Remove Dashboard Access & Support Me
TrustedLogin is now maintaining the Remove Dashboard Access & Support Me plugins created by Drew Jaynes.
Making progress toward launch 🔏
The TrustedLogin service works beautifully—it has for months. But before launching a platform that deals with sharing encrypted logins with support, it is vital to make sure all angles are covered. Dotting all the security “i”s Naturally, the biggest concern when it comes to TrustedLogin is security. We had two rounds of security audits during…
Are you ready for TrustedLogin? 🔐
I’m delighted to share some big news: TrustedLogin will begin going live in July soon. TrustedLogin is the easy and secure way for WordPress plugins, themes, agencies, and hosts to request access to customers’ websites. After two years in development, we’re ready to go live. Here’s what our launch timeline looks like: First, we’re going…
Why TrustedLogin?
Asking for credentials bogs down 10% of our tickets. Here are the numbers for the GravityView plugin support team: It takes 4.2 replies to resolve tickets that require credentials It takes 1.7 replies to resolve tickets not asking for credentials Requiring credentials adds at least two more replies to a process, which adds a lot…